Quality Interactions Save the Day

Do you have days when nothing seems to work out? I had one of these days on a recent trip to Picton. I needed an internet source for a three hour zoom meeting. I felt like Goldilocks- I tried a café that set me up with internet vouchers and a chord to keep my laptop charged, but it was too noisy. I couldn’t hear. I drove to the visitor’s centre, but it was closed. A staffer came to see what...

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A small town, with world class service.

3 days in picturesque haven Picton, population 4,300, and I encountered world class service, many times. We went to an Irish pub for dinner. The atmosphere was warm and congenial, the service personable, the interior colourful and the food was fresh and delicious. We returned the following evening. We were met with, “Chardonnay sir, and for you ma’am, pinot gris?” Yes. The bartender remembered our drinks after one visit. I was impressed and delighted. I was struck by how the...

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