As leaders take on more complex and significant assignments, they frequently notice they behave in ways that are no longer effective. While the leader has many capacities and helpful behaviours, they also have responses that are no longer fit for purpose. I call these default behaviours – reactive ways of behaving from earlier in their lives. This becomes problematic when leaders’ default behaviours remain dominant and unchecked, even though they may be inappropriate to the leader’s current situation. When a...
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