What creates vibrant team culture?

I Iove the energy in the room, Matt says in our first Executive Presence group session. What is that? And how is ‘energy’ created, you might ask? Energy can be stored and transformed, but what is the form of energy among people? Energy among people is the interpersonal connections that create movement among people – either drawing them closer together or pushing them apart from one another. When the flow of feeling among people is positive, warm and those there accept one another,...

The Interpersonal Language of Leadership Engagement

This week, I had a digital meeting with Jim. He was heading into a performance discussion with a team member. Jim had done a lot of background work, sought feedback and reflected on his experience with this manager and his team. He had written his comments relating to various objectives and he wanted my perspective on the clarity of his message. He read, “You need to lead your team more, you need to keep them better informed, and you need...

A small town, with world class service.

3 days in picturesque haven Picton, population 4,300, and I encountered world class service, many times. We went to an Irish pub for dinner. The atmosphere was warm and congenial, the service personable, the interior colourful and the food was fresh and delicious. We returned the following evening. We were met with, “Chardonnay sir, and for you ma’am, pinot gris?” Yes. The bartender remembered our drinks after one visit. I was impressed and delighted. I was struck by how the...

Maintain your Mojo to be an Effective Leader

Maintaining your mojo means giving yourself time to rest so that you can continue to be the most effective leader for your team. I’ve met too many executives who continue to work ten-hour days and seven-day weeks. Why is this? Mostly, they don’t want to be judged by their boss or peers as weak or not resilient. The thrill of being on top of something new, making rapid decisions and innovating brings rushes of adrenalin. As inevitable complaints and criticisms...

Quit the Blame Game – Glitches and Roadblocks are Normal

Hindsight, and reflection: Insights into Learning Hindsight; I find unhelpful. Reflection, I rate. What is the difference? Hindsight leaves me feeling inadequate, and with a sense of failure, that my effort was not good enough. Hindsight encourages fault finding, blame and criticism. Each is entirely unhelpful in any learning process. Reflection enables me to identify causes, helps me reset a vision of what is possible, identify what I want to learn, and apply. Why is reflection valuable? Setting out to...

The Language of Leadership – I, We, You

Three little words you, we, and I. What’s in a word? Remember research from Dr Albert Mehrabian from UCLA in the 1960’s? Mehrablan identified that the power and effect of any communication came from: Words 7% Body language 55% Emotional tone 38% Accurate or not, Mehrablan’s research provides food for thought. One implication is while words are 7% of any communication, each of those words is likely to be important. the emotional tone you communicate...

Leading Exceptional Online Meetings

“How do you stop meetings from being boring?” This question dominated my recent free zoom session on leading exceptional online meetings. I had asked participants to submit their top two questions, and everyone had asked that question, or a version of it. It is a great question, and too few leaders recognise their meetings are boring or irrelevant to participants. If your own meetings don’t excite you, and you aren’t looking forward to getting together with those in the meeting,...

What Do Leaders And Lemons Have In Common?

This photo is of lemons from my central city roof garden. I love lemons. From their vibrant colour to sour taste and the fact they are ripe in mid-winter when most fruits are dormant. Lemons are versatile. With this crop, I dried lemon slices for summer drinks, preserved lemons for chickpea tagines, and made cashew nut custard for deserts (recipe here). Spread it on crispbreads with pickles and it makes a great snack. What have any of these features to...

Great Leaders Imagine What Is Possible

Leaders who focus on creating better futures for others face just as many roadblocks as the rest of us. What helps leaders navigate these roadblocks, rather than give up and be defeated? The answers lies in creating effective goals. Effective goals are outcome statements describing the future state as if it were current. In my workshops, I am constantly inspired by the goals participants set. Each participant has a vision for themselves and their organisation beyond what they are doing...

When Meetings Go Awry

How often does this happen in your meetings? The conversation goes into irrelevant details Someone is holding forth and it is unclear what is important Someone is holding forth and they are definitely off-topic What is happening? Essentially, there is a leadership gap. What does this mean? The leader has lost their way, or group members are anxious of the consequences of redirecting the meeting, or the meeting chair senses whoever is talking is more ‘senior’ than they are...