The Interpersonal Language of Leadership Engagement

This week, I had a digital meeting with Jim. He was heading into a performance discussion with a team member. Jim had done a lot of background work, sought feedback and reflected on his experience with this manager and his team. He had written his comments relating to various objectives and he wanted my perspective on the clarity of his message. He read, “You need to lead your team more, you need to keep them better informed, and you need...

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Quality Interactions Save the Day

Do you have days when nothing seems to work out? I had one of these days on a recent trip to Picton. I needed an internet source for a three hour zoom meeting. I felt like Goldilocks- I tried a café that set me up with internet vouchers and a chord to keep my laptop charged, but it was too noisy. I couldn’t hear. I drove to the visitor’s centre, but it was closed. A staffer came to see what...

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Maintain your Mojo to be an Effective Leader

Maintaining your mojo means giving yourself time to rest so that you can continue to be the most effective leader for your team. I’ve met too many executives who continue to work ten-hour days and seven-day weeks. Why is this? Mostly, they don’t want to be judged by their boss or peers as weak or not resilient. The thrill of being on top of something new, making rapid decisions and innovating brings rushes of adrenalin. As inevitable complaints and criticisms...

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Quit the Blame Game – Glitches and Roadblocks are Normal

Hindsight, and reflection: Insights into Learning  Hindsight; I find unhelpful. Reflection, I rate. What is the difference? Hindsight leaves me feeling inadequate, and with a sense of failure, that my effort was not good enough. Hindsight encourages fault finding, blame and criticism. Each is entirely unhelpful in any learning process. Reflection enables me to identify causes, helps me reset a vision of what is possible, identify what I want to learn, and apply. Why is reflection valuable? Setting out to...

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Taking People With You

Come From Away was one of the Broadway shows David and I chose on our recent visit to New York. An unlikely and poignant musical based on the 39 planes which were diverted to a small Newfoundland town for a week during the 9/11 disaster. The story centred on the interactions with a town of 7000 people accepting an equal number of bewildered stranded travellers desperate to be with their work colleagues or families. The awkwardness, delights, and setbacks which...

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When Meetings Go Awry

How often does this happen in your meetings?   The conversation goes into irrelevant details Someone is holding forth and it is unclear what is important Someone is holding forth and they are definitely off-topic What is happening? Essentially, there is a leadership gap. What does this mean? The leader has lost their way, or group members are anxious of the consequences of redirecting the meeting, or the meeting chair senses whoever is talking is more ‘senior’ than they are...

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