Are You Appointing the Best Person for the Job?

Are you really appointing the best person for the job? Tikanga holds the key. Finding the best person for the role has long been the intent for employment specialists and senior executives. Whether you use competency-based questions or the STAR method of behavioural interviewing, you will likely miss one central element. Discovering ‘who’ the person is, gives interviewers the best source to uncover the best candidate.

What creates vibrant team culture?

I Iove the energy in the room, Matt says in our first Executive Presence group session. What is that? And how is ‘energy’ created, you might ask? Energy can be stored and transformed, but what is the form of energy among people? Energy among people is the interpersonal connections that create movement among people – either drawing them closer together or pushing them apart from one another. When the flow of feeling among people is positive, warm and those there accept one another,...

The Interpersonal Language of Leadership Engagement

This week, I had a digital meeting with Jim. He was heading into a performance discussion with a team member. Jim had done a lot of background work, sought feedback and reflected on his experience with this manager and his team. He had written his comments relating to various objectives and he wanted my perspective on the clarity of his message. He read, “You need to lead your team more, you need to keep them better informed, and you need...

A small town, with world class service.

3 days in picturesque haven Picton, population 4,300, and I encountered world class service, many times. We went to an Irish pub for dinner. The atmosphere was warm and congenial, the service personable, the interior colourful and the food was fresh and delicious. We returned the following evening. We were met with, “Chardonnay sir, and for you ma’am, pinot gris?” Yes. The bartender remembered our drinks after one visit. I was impressed and delighted. I was struck by how the...

5 Keys for Leaders to Accelerate Staff Engagement

BM is a senior leader I am working with. BM is talented, experienced, wise, and thoughtful. She is also shy, and reserved. So far, she has refused to share these insights with her colleagues. She thinks these insights lack value. With her permission, I am sharing these with you, so BM might gain a sense that her experience and wisdom is valuable to others. One of her organisation’s strategic goals is to dramatically improve staff engagement. BM quietly told me...

Three Tips for Personal Care in a Crisis

Being resilient means getting enough sleep each night, eating well and remaining hydrated. When you are under pressure, it is easy to forget to eat lunch, or to pause and think, breathe and drink water. However, self care must not slide by the wayside. Ensuring your brain has plenty of oxygen enables you to think clearly. Keep a supply of low carb high protein energy bars keeps hunger at bay. Have fresh fruit like mandarins, bananas available each day as...

Know Where You Stand – Emotional Pain and Leadership

Discovering you were closer to someone in your team than they were with you can hurt deeply. This hurts even more when you realise that others knew this before you did. When information within informal networks of interpersonal relationships overrides formal structures, trust is broken. Emotions run high as the true structure of relationships are revealed. You know where you stand, and how close or distant others are in relation to you. Remember Carlos Ghosen, Chair of Nissan, Japan and...

Leading Exceptional Online Meetings

“How do you stop meetings from being boring?” This question dominated my recent free zoom session on leading exceptional online meetings. I had asked participants to submit their top two questions, and everyone had asked that question, or a version of it. It is a great question, and too few leaders recognise their meetings are boring or irrelevant to participants. If your own meetings don’t excite you, and you aren’t looking forward to getting together with those in the meeting,...

What Do Leaders And Lemons Have In Common?

This photo is of lemons from my central city roof garden. I love lemons. From their vibrant colour to sour taste and the fact they are ripe in mid-winter when most fruits are dormant. Lemons are versatile. With this crop, I dried lemon slices for summer drinks, preserved lemons for chickpea tagines, and made cashew nut custard for deserts (recipe here). Spread it on crispbreads with pickles and it makes a great snack. What have any of these features to...

Great Leaders Imagine What Is Possible

Leaders who focus on creating better futures for others face just as many roadblocks as the rest of us. What helps leaders navigate these roadblocks, rather than give up and be defeated? The answers lies in creating effective goals. Effective goals are outcome statements describing the future state as if it were current. In my workshops, I am constantly inspired by the goals participants set. Each participant has a vision for themselves and their organisation beyond what they are doing...