Serial entrepreneur Marc Kramer and Diana discuss what leaders can do to ensure people love coming to their meetings. Diana outlines how leaders create impact with self-disclosure. She and Marc discuss generating informal networks of relationships among staff for greater social cohesion and they encourage leaders to shift away from their content to focus on outcomes and benefits to client or organization. Marc and Diana emphasise there is no excuse for boring meetings when leaders shift from being meeting managers to being guardians of group development.
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