The Language Of Leadership – Differentiate, Collaborate And Engage

The language of differentiation Let’s work with the word ‘I’, the personal pronoun. I’ indicates the language of differentiation. In using “I”, you own the verb which follows the pronoun. I notice, I suggest, I think, I am aware… Here is an example: I am in a meeting, and everyone is talking at once. What intervention might I make? “We are talking over one another, and we can’t hear what everyone is saying.” Now, for some in the group this...

Landing Those Awkward And Crucial Conversations

Clients often tell me things like: “I am nervous about this conversation. I have been putting it off. How do I start? “ Or, “I am nervous about letting X know he isn’t being appointed. I don’t want to lose him, and I know he will be disappointed. Then he will sulk, and those around him won’t want to interact with him, yet he is a key player in the team.” And, “one of my team members is causing havoc with our...