Reacting or Responding: Take One, Then Take Two

Diana discusses how leaders have a first emotional response to a situation and then how they can best tune in to their second response and choose how to approach the situation.

Creating Transparent Team Culture

Diana focuses on the area of candor. She proposes by being candid, leaders can help to create a transparent culture.

Increasing Engagement Between Managers and Staff

Diana identified leaders’ behaviours that are likely to cause staff to feel undervalued and she offers best practices for managers to increase engagement with their staff and teams.

Navagating Competing Forces

Diana shares a method she uses with clients in assisting them to navigate competing forces and priorities. Diana’s unique method enables the invisible forces to be visible, and helps clients to choose how they will approach the issue.