In my work, I am privileged to be with many leadership teams in action. Recently, I worked with two business units from a large government agency. The two groups had run into difficulties. The corporate services group was driving many changes and the business unit experienced these initiatives as disjointed, overwhelming, and interrupting business-as-usual activities. The business unit managers were increasingly pulling up the gangplank and closing off to interactions with the corporate services managers. They were all experienced managers,...
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