A key application of sociomelric investigations is to enable connections between the formal managerial decision network displayed by the organisation chart, and the informal networks behind the chart, which facilitates the work of the company.
Here we have the informal network of relationships in response to the criteria:
Who do you choose to discuss your work concerns with?
The map of the informal networks shows that Andrea, the company Creative Director, is isolated from her manager, her peers and her team. They don’t choose her and she doesn’t choose them. While she has a formal reporting relationship with her boss John, he does not choose her to discuss his concerns with.
Account Manager Jim is the hub of this informal network (he is the sociometric star on this criteria). In choosing Jim, John the CEO will be well informed through the formal reporting relationship. However the choice is not mutual, Jim doesn’t choose John. This means John is currently excluded from the informal discussions of work concerns. There is work to be done with the relationships in this company.