Diana demonstrates that by using the three words I, we, and you that you as a leader can use each of these words and have simple and powerful language for providing direction, encouraging collaboration, and creating engagement.
Diana shares a method she uses with clients in assisting them to navigate competing forces and priorities. Diana’s unique method enables the invisible forces to be visible, and helps clients to choose how they will approach the issue.
Part 3: Shaping Organisation Culture: Relationships
Diana proposes the significant influence that the relationships among senior leaders have on the rest of their organisation’s culture. She provides 4 guidelines that leaders can use to positively influence culture.