Stress, psychological resilience and vitality
Resilience can be defined by our capacity to remain responsive in the face of personal and professional setbacks. We all face these. A rejection for a job you really wanted, a project that doesn’t work out as expected, or being criticised by people whose opinions you value. It may be the loss of a loved one; a colleague or manager you loved working with leaves for another organisation; your own or another’s poor health…all of these are part of life. How we respond to these setbacks relates to our resilience.
What assists building resilience? The people close to you is one important element. What does close mean? Closeness is the emotional or psychological importance of a relationship. This is both with your allies and those who are not. Being stressed or overloaded at work can result in you stopping to take care of yourself by choosing work over being with friends and family and doing the things that sustain you.
One implication of our social atom, is that as we, or others important to us, move to a new organisation or to a new role within the organisation, our role relationships shift and our social atom alters. This affects our emotional equilibrium. Our focus becomes responding to the loss rather than concentrating on the vitality and productivity that the relationship enhanced. Restructures in organisations tear the fabric of individual’s social atoms and research shows that role relationships are re-enacted and behavioural patterns persist, particularly under stressful conditions.
What are some of the signs of low resilience in the face of organisation change or setbacks? One is feeling exhausted or a bit run down. Another sign might be that your defensive behaviours are to the fore. Some examples of defensive behaviours are:
- walking away, escaping, going silent
- justifying, making excuses, over explaining
- blaming, condemning or being judgmental
- Using derision, sarcasm or cynicism
How is your psychological resilience? What are the criteria your relationships are established on? Click here to map your current professional social atom with some of the relationship criteria for resilience.
Ideally, each of us should have a number of people in both our professional social atom and our personal social atom. We would interact with them on these criteria (for example):
- I can confide almost anything with………..?
- ………. helps me see the funny side of things?
- ………. would drop what they were doing for me when I needed help?
- I would drop what I was doing to listen to ……………?
- I greatly appreciate being confided in by……
- It would be hard for me to be motivated in my work without………
Have a look at your network of relationship on these criteria. What patterns do you notice? Who might you re-activate or develop a relationship with to strengthen your resilience?
References on resilience:
Ann E Hale, Conducting Clinical Sociometric Explorations 1985 p 168 http://www.sociometry.net
Martin Seligman www.authentichappiness.sas.upenn.edu/Default.aspx
American Psychological Association http://www.apa.org/helpcenter/road-resilience.aspx
© Diana Jones,The Organisation Development Company 2013.